Course Details | LightStars Academy

Business Communication

Business Communication introduces students to the essential communication skills needed for success in the workplace. Students will learn how to write professio...

Diane Clements

English

Certificate Course

1 Students

00h 45m

Course Overview

Business Communication is designed to equip students with the foundational skills needed to communicate effectively in a professional environment. Students will develop and refine their written, verbal, and non-verbal communication skills. Topics include writing business correspondence, preparing a resume and cover letter, understanding digital communication, and mastering job interview techniques. The course incorporates hands-on projects, role-playing, and technology tools to simulate real workplace experiences.

By the end of this course, students will be able to:

Compose professional business documents including memos, emails, and reports.
Create a polished resume and targeted cover letter.
Demonstrate effective communication in interviews and professional settings.
Deliver organized and engaging oral presentations.
Use appropriate digital communication tools and etiquette.
Collaborate with peers using teamwork and conflict resolution strategies.

Units of Study

Week(s)	Unit Title	Topics Covered
1–2	Introduction to Business Communication	Purpose and forms of communication; workplace expectations; communication process
3–4	Professional Writing Skills	Email etiquette, formatting memos and letters, writing for clarity and purpose
5–6	Resume & Cover Letter Writing	Resume formats, writing accomplishments, customizing cover letters
7–8	Interview Skills	Types of interviews, commonly asked questions, STAR method, body language, mock interviews
9–11	Digital Communication	Virtual meeting etiquette, LinkedIn basics, business texting, digital professionalism
12–14	Presentation Skills	Speech structure, visual aids, delivering with confidence, persuasive speaking
15–16	Teamwork and Interpersonal Skills	Conflict resolution, leadership styles, workplace collaboration
17–18	Final Project and Assessment	Portfolio submission (resume, cover letter, writing samples), mock interviews, final presentation

Assessment & Grading

Category	Weight
Class Participation	15%
Written Assignments	25%
Projects/Presentations	25%
Resume & Interview Prep	20%
Final Assessment	15%

Materials Needed

Notebook or digital device for notes
Access to word processing and presentation software (e.g., Google Docs, MS Word, PowerPoint)
Internet access for research and virtual interviews